INFORMATION AND POLICIES RETURNS: WE WILL ONLY REPLACE DEFECTIVE TAPES, UNDER NO CIRCUMSTANCES WILL WE OFFER A REPLACEMENT TAPE UNLESS WE RECEIVE THE DEFECTIVE TAPE FOR VERIFICATION.WE WILL THEN SEND ANOTHER TAPE OF THE SAME NUMBER AND DESCRIPTION AS IT APPEARS IN OUR LISTINGS. ALL ORDERS ARE SHIPPED AS DISCRETELY AS POSSIBLE IN PLAIN PACKAGING THROUGH USPS PRIORITY MAIL THERE WILL BE A WAITING PERIOD OF APPROX TEN {10} DAY’S BEFORE SHIPPING FOR ALL CHECK PAID ORDERS /$25.00 CHARGE FOR ANY RETURNED CHECKS. ALL SALES ARE FINAL!! NO EXCEPTIONS !!! ALL MODELS APPEARING IN ANY TAPES OFFERED FOR SALE ARE ON FILE AS BEING OF LEGAL AGE {AGED EIGHTEEN OR OVER} WE DO NOT CARRY, SELL OR CONDONE ANY BESTIALITY, CHILDPORN, OR ANY PRODUCTIONS THAT MAY BE DEEMED ILLEGAL IN THE USA FORMAT: WE OFFER ONLY VHS {NTSC} FORMAT TAPES. QUALITY OF TAPES: WE CONSTANTLY STRIVE TO OFFER ONLY TAPES OF THE HIGHEST QUALITY, BUT TAPE QUALITY DOES VARY DUE TO DIFFERENCES IN PRODUCTION PROCEDURES AND AMATEUR CAMERA OPERATORS.YOUR SATISFACTION IS ASSURED! ALL TAPES ARE VERY VIEWABLE. OUR ENTIRE OFFERING OF TAPES ARE FOREIGN, WITH FEW EXCEPTIONS.THEREFORE AUDIO IS IN A FOREIGN TONGUE, EXCEPT WHERE NOTED IN OUR REVIEWS. TAPE LENGTH: UNLESS OTHERWISE NOTED, MOST TAPES ARE APPROXIMATELY 90 MINS IN LENGTH.WHERE TAPES ARE LONGER OR SHORTER IN LENGTH, WE MAKE EVERY EFFORT TO NOTE THE LENGTH IN OUR REVIEWS. OUR SHIPPING ADDRESS FOR ALL RETURNS IS P.R.V. INC P.O. BOX 362011 MELBOURNE, FL 32936-2011 E-MAIL BRITVID@ BELLSOUTH.NET WITH ANY QUESTIONS